How to reactivate your doTERRA Wholesale Account

Reactivate doTERRA Account

If you haven't used your doTERRA wholesale account for some time, you'll need to reactivate it before you can login and shop again.

Steps to reactivate your doTERRA account

  1. Send a Reactivation Email Request to doTERRA
  2. Within 24 hours you'll receive a reactivation confirmation
  3. Login and shop again

Click the button below to automatically load the Reactivation Email Request template into your email browser.


Click to open Reactivation Email Request template

 

Having troubles? Click here for manual instructions.

Note: Send your request from the same email address currently on your doTERRA account. Once reactivated, you'll have immediate access to shop wholesale and take advantage of current promotions, the Loyalty Rewards Program and Home Essential Oils will be your sponsor.


FAQ

How much does it cost to reactivate?

There is no cost to reactivate. However, if it's been over a year since you last ordered, you may see a $25 wholesale membership renewal fee added to your cart. All renewals come with a free 15ml peppermint oil.

How do I prevent my account from going inactive again?

Once reactivated, place an order within 48 hours, otherwise your account may return to inactive status. In general, purchasing at least once a year keeps your account active.

Should I reactive my account or just re-enroll?

If you had a doTERRA account previously, you should attempt to reactivate it by following the instructions above. Otherwise you may enroll again, but may have to use an alternative email and phone number.

 

Got questions? Contact us.