How to reactivate your doTERRA Wholesale Account
Option 1
If you haven't used your doTERRA account for some time, you may send a request to reactivate it. There's no cost to reactivate. Please allow up to 48 hours. Steps to reactivate your doTERRA wholesale account:
- Click to load the "Reactivation Email Template" into your email browser*
- Send the Reactivation Email
- Wait up to 48 hours for confirmation
- Login and shop wholesale
Click to load the Reactivation Email Template
Having troubles loading the email template? View manual instructions.
Option 2
Your may re-enroll as a new member again. Shop 25% off today. Membership is free with enrollment, however you may need to use a different email when setting up your account.
FAQ
Do I have to include my doTERRA ID in the reactivation email?
No, doTERRA will be able to locate your account from the email used in the reactivation request.
Is there a cost to reactivate or re-enroll?
There's no cost to reactivate and membership is free for re-enrollments. If you're reactivating your account, membership renewal may be added to your next order. Renewals include a free peppermint oil.
Can Wellness Advocates reactivate their account or re-enroll?
Yes, Wellness Advocates and Wholesale Customers may reactivate their account or re-enroll. Wellness Advocates should reactivate if they intend to continue being advocates.
*The reactivation request should be sent from the email address that is currently on your doTERRA wholesale account to prevent delays in processing your request. Upon completion, Home Essential Oils will be your enroller.
Got questions? Contact us.