Steps to Reactivate your doTERRA Wholesale Account
To reactivate your doTERRA wholesale account, copy the email information below and send to doTERRA Member Services.
Account Reactivation Email Template
SEND EMAIL TO: PLACEMENTS@DOTERRA.COM
EMAIL SUBJECT: WHOLESALE ACCOUNT REACTIVATION
EMAIL MESSAGE: " Hi, Please reactivate my doTERRA wholesale account and update my sponsor and enroller to 13237. Thank you, [Your Name] "
Save time! Use our one-click reactivation template.
*Be sure to send the reactivation request from the email address that is on your doTERRA account to prevent delays. Please wait up to 24 hours to receive a reactivation confirmation email from doTERRA. Afterwards, you can login and shop immediately. You'll have access to all wholesale pricing and current monthly promotions again. Home Essential Oils will be your enroller 13237.
Frequently Asked Questions
Do I have to include my doTERRA ID in the reactivation email? No. As long as you send the email from the same email address that's currently on your doTERRA account, that's all doTERRA requires.
How much does it cost to reactivate? There is no cost to reactivate. However, if it's been over a year since you last ordered, you may see a small renewal fee added to your next order. All renewals come with a free 15 ml peppermint oil.
Can Wellness Advocates reactivate their account? Yes, all doTERRA Wholesale Customers and Wellness Advocates alike may reactivate their account using the email template above.
How do I prevent my account from going inactive? In general, purchasing at least once a year keeps your account active. Once reactivated, be sure to place an order within 48 hours to ensure your account does not return to inactive status.
Should I reactivate my account or just re-enroll? If you had a doTERRA account previously, you should attempt to reactivate it first. However, if you are unable to you may re-enroll here. You may need to use a different email and phone number than originally used.
Got questions? Contact us.