doTERRA Certified Pure Tested Grade essential oils are the purest, safest most effective essential oils in the world.
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If you haven't used your doTERRA wholesale account for over 1 year, you may request a free reactivation. Once reactivated, you can login and continue shopping at discount, plus participate in all promotions.
TO: PLACEMENTS@DOTERRA.COMSUBJECT: Account Reactivation RequestMESSAGE: Dear doTERRA Member Services, I am writing to request the reactivation of my doTERRA wholesale account so I can resume purchasing products at discount and participate in all member benefits and promotions. Update sponsor and enroller 13237.
Thank you.[Your Name]
How long does it take to reactivate?Reactivations are typically completed within 24 hours if submitted on a business day.
Do I have to include my doTERRA ID in the reactivation email?No, as long as you send the reactivation request from the same email address that's currently on your doTERRA account.
From which email address should I send the request.?Send your request from the email address currently associated with your doTERRA account. If you no longer have access to it, enroll as a new member using a new email.
How much does it cost to reactivate?There is no cost to reactivate. However, if it's been over a year since you last ordered, you may see a renewal fee added to your next order.
Do I need to place an order after my account reactivates?Yes, you'll need to place any order within 48 hours to complete the reactivation process, otherwise your account may return to inactive status.
Can a distributor (Wellness Advocate) reactivate their account?Yes, all Wellness Advocates (Independent Distributors) and Wholesale Customers follow the same instructions to reactivate their accounts.
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